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How it works

Three quiet acts, in sequence, every shift.

Your POS and scheduler produce the signals. Floor Boss runs the last mile — listening, thinking, then acting — with a human always in the loop.

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01
Listens
The signals your stack already produces

Your POS and scheduler capture the data. Floor Boss reads it in real time — alongside the human on Slack — and turns it into signals you can act on, while the shift is still rescuable.

02
Thinks
Pattern + risk + priority

Cross-references hours against schedule. Spots the no-show. Catches OT 24–48 hours before payroll. Knows which exceptions need a human. The interpretation is ours; the data stays yours.

03
Acts
Routine on autopilot · humans always decide

Broadcasts the 86'd item. Pre-stages no-show covers. One Tap for a Clean Swap. Surfaces options for everything else — and escalates only what needs your call.

01 / A day on the floor

One shift, start to close.

Every signal your POS and scheduler produce, carried the last mile — from the 2:30 briefing to the end-of-day flash. Here's a full service, the way Floor Boss runs it.

2:30 PMPre-service

The morning briefing lands.

Ninety minutes before service, the GM's game plan arrives in one shot — weather, prep flags, OT risk, events, and staffing gaps. The day is set before anyone clocks in.

WeatherPrep flagsOT riskEventsGaps
2:30 PMTeam-wide

Every staffer gets their own briefing.

Personal pre-shift notes go out to the whole team — what's 86'd, tonight's events, open issues, and the weather they'll be working in. Everyone walks in already knowing the night.

86'd itemsEventsOpen issues
3:00 PMSelf-serve

Staff pull their own schedule.

“When am I working?” answered in one tap — no text to the GM, no waiting. The micro-tasks that used to interrupt the floor handle themselves.

4:00 PMCrisis → tap

Tyler doesn't clock in.

Most tools ping a manager and wait. Floor Boss DMs Tyler first — if he acknowledges in time, it's resolved quietly. If not, the GM gets a vetted shortlist, ranked by availability, one tap to call or request cover. Confirmed. Resolved.

DM firstThen shortlistOne-tap cover
5:48 PMMid-shift

Marco 86's the ribeye.

The instant he hits send in the POS, every server on the floor knows. No chef yelling across the line. No “I didn't know” at the table. Acknowledged, all around.

86'd BroadcastTier 1
7:12 PMIssue lifecycle

“No internet at the host stand.”

Floor Boss logs it, auto-matches the right vendor with a number to call, and tracks it through to resolved. The issue that used to live in a text thread now lives in a system — nothing slips, nothing becomes tomorrow's headache.

LoggedVendor matchedTracked to resolved
All shiftChecklists

Opening and closing run themselves.

Live status, an owner on every task. When something stalls it escalates up the chain — and never nags the same team member twice.

Per-task ownerAuto-escalateNo double-nag
CloseEOD flash

The end-of-day flash drops.

When the last check closes, everything that mattered today lands in the GM's DMs — no-shows, 86'd items, open issues. Nothing slips into tomorrow.

No-shows86'dOpen issues
Tier 1 / Non-negotiable

Tyler didn't clock in.

It's 4:05 PM. Doors open at 4:00.

Most tools ping a manager and wait. Floor Boss DMs the staffer first — a late clock-in might just be traffic. If they acknowledge in time, it's resolved quietly. If not, the GM gets a vetted, low-OT shortlist ranked by availability — one tap to call or request cover.

Before
30 min
of phone calls, group texts, hostess scrambling — and the GM stepping into a section.
After
30 sec
a vetted shortlist of low-OT covers, ranked by proximity. One tap → confirmed.
Crisis becomes a tap.
@Tyler — direct message4:05 PM
FB
Floor BossApp4:05 PM
Hey Tyler — you're not clocked in yet and you open at 4:00. Running late, or should I line up cover?
On my way, 10 minCan't make it
@GM direct message5:14 PM
FB
Floor BossApp5:14 PM
🟠 Maria hasn't clocked in. Doors open in 16 min. Here are 3 covers — low OT risk, ranked by how close they live:
Text Dana (8 min away)Text Luis (14 hrs this wk)Text Jessica
No-Show Coverage

Watch a no-show get covered in real time.

Tier 1 / Non-negotiable

The 86'd Broadcast.

Chef marks salmon out in the POS. Thirty seconds later, every server knows.

No more chef yelling across the line, no whiteboard nobody reads, no server who finds out from the guest. One signal, instantly, to everyone who needs it — acknowledged.

  • ✕ Replaces the chef yelling across the line
  • ✕ Replaces the whiteboard nobody reads
  • ✕ Replaces the printed sheet in the host stand
  • ✕ Replaces the server who finds out from a guest
Outcome · Faster turns · Fewer comps · No surprises at the table
#floor— foh team8 online
FB
Floor BossApp7:42 PM
🚨 86'D — Salmon. Stop pitching it. Suggest the lobster ravioli instead — same price point, plenty in the walk-in.
✓ Got itWhat's the sub?
  Every server pinged · all 7 acknowledged
Tier 1 / Non-negotiable

OT Shield.

We don't tell you about overtime on Friday. We tell you on Wednesday.

Floor Boss watches clocked hours against the schedule and catches the threshold before it costs you — with the fix already attached.

MON
26
TUE
29
WED
32
THU
39
FRI
40
SAT
OT

↑ We catch it here — Wednesday, not Friday

$300–800 saved per location, per month. Hourly staff only — salaried managers are never alerted, by design.
@GM direct messageWed 4:14 PM
FB
Floor BossApp4:14 PM
⚠️ Maria is at 39 hrs. One more shift puts her into overtime (+1.2% labor this week). Want to head it off?
Approve OTReassign → James (26h)Clock out @ 9 PM

02 / Death of the micro-task

Sixty-second tasks. Hundreds per shift.

The micro-tax on every GM. Floor Boss handles them in plain language — ask, act, analyze — so the phone stops being a fire alarm.

Ask
“morning pulse”
→
Today's outlook in 6 lines, 90 minutes before first clock-in.
Act
“86 the salmon.”
→
Marked unavailable. Every server pinged in 30 seconds.
Ask
“when am I working?”
→
Personal schedule, returned instantly.
Act
“walk-in cooler is at 50 degrees.”
→
Critical issue logged. Vendor and GM notified.
Analyze
“who's close to OT?”
→
Risk-ranked roster. Three names. One tap to reassign.
Act
“can James cover my Saturday shift?”
→
Eligibility checked. GM gets a one-tap approve.
Analyze
“what happened with the patio heater last week?”
→
Full audit trail — who logged it, who escalated, when it was fixed.
Analyze
“how did today go?”
→
EOD flash: sales, labor, comps, open issues.

03 / It compounds

Pays for itself this week. Then it gets better.

Most software gets noisier the more you use it. Floor Boss does the opposite: it starts careful, learns your team, and earns the right to ask less. Never autonomous, always assistive.

Day 1

The first save.

$400+
saved in week one alone

First OT alert fires within the week. First crisis intercepted in real time.

⚠️ Maria projected at 41 hrs by Sat. [Reassign] [Approve OT]
Month 2

It earns your team’s trust.

10+ hrs/wk
GM admin time, gone

Reliable staff get fewer taps; high-stakes confirmations always stay. Routine swaps auto-approve, anomalies still surface.

Auto-approved: Maria ↔ James swap (12th this quarter, all clean).
Month 6+

Your GM's deputy.

Indispensable
operators don't quit ROI

Quieter every month, smarter every shift — asking less of the floor as it proves itself. Exceptions always escalate to a human.

Today's pulse: 22 acks, 3 swaps (auto, GM can undo). All clean.

Starts careful. Earns the right to act. Gets quieter as it goes.

04 / Operating memory

Your floor finally has a memory.

Every alert, every acknowledgement, every coverage pickup — captured as operating data you owned but couldn't see.

Your team · last 30 daysAckPickupStanding
1  Maria S.98%94%⭐ Top picks
2  James T.95%88%⭐ Top picks
3  Jessica R.91%92%⭐ Top picks
4  Sam K.76%60%Worth a check-in

Sample data shown for illustration. Names and figures are not real customers.

Rewards

Lucrative shifts route to top performers first. Engagement compounds — coverage stops being a scramble.

Forensic recall

Ask what happened on any shift. Audit trail in seconds — who logged it, who escalated, when it was fixed.

Your data

Your floor, your data — never sold, never shared, exportable anytime.

See it run one full shift.

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